ElectrAtest Quality Policy

ElectrAtest Limited (the “Organisation”) aims to provide a high quality electrical appliance and machinery safety testing service to its customers on time and within budget.

The Organisation operates a Quality Management System that has gained BS EN ISO9001:2000 certification, including aspects specific to the provision of electrical safety testing services.

The management is committed to:

1. Develop and improve the Quality Management System
2. Continually improve the effectiveness of the Quality Management System
3. The enhancement of customer satisfaction

The management has a continuing commitment to:

1. Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction
2. Communicate throughout the Organisation the importance of meeting customer needs and legal requirements.
3. Establish the Quality Policy and it objectives
4. Conduct Management Reviews of the effectiveness of the implementation of the Quality Management System.
5. Ensure the availability of resources

All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Manual.

In addition to all English and EEC commercial legislation and regulations, the Organisation complies with all legislation and regulations specifically related to its business activities.

The Organisation constantly monitors its quality performance and implements improvements when appropriate

This Quality Policy is regularly reviewed in order to ensure its continuing suitability.

Copies of the Quality Policy and the Management Review minutes are given to all members of staff as a means of communicating the effectiveness of the Quality Management System.

Traceability

At ElectrAtest, we are continually reviewing and improving our Portable Appliance Testing software and systems to ensure that we meet not only the latest regulations, but also the changing needs of our customers. Latest developments include FULL automated traceability of all Portable Appliance Testing results. Our software checks and records the following: (make bullet points?)

Test Limits and settings are correct in accordance with the current parameters advised by the IEE
Name of the engineer who carried out the test
Time the engineer carried out the test
Serial Number of the PAT tester used to carry out the test
Current Calibration Details of the PAT tester

We believe that we are the only Portable Appliance Testing Company with such detailed traceability of test results.

Further automated and manual checks are carried out on the Portable Appliance Test data once received at Head Office for processing